RETURN POLICY

EXCHANGE
      - Exchanges will honour the value paid at checkout after discounts, excluding shipping fees. Customers are responsible for any additional costs required to exchange their item.
      - All return items must be in the original packaging, unworn and in original condition with all tags attached.
      - Once your return reaches our warehouse, your exchange order will be processed, and you will receive updated tracking information for your exchange order.
      - If the size you are requesting is low in stock or sold out, your return can be processed as a store credit only.
      - In the event the item requested sells out, you will automatically be issued a store credit (minus returns shipping fees, where applicable).
POSTAGE
      - All shipping costs are non-refundable.
      - Return shipping labels are valid for a few days. If your return is not shipped at this time, your return request and return shipping label will expire.
      - Customers are to cover the cost of return shipping. We highly recommend using a tractable service to track the progress of your return.

We accept return of products. Customers have the right to apply for a return within 14 days after delivery the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please ask our customer service to make sure you send the package to the right address. 
Notes：
Custom-order or personalised items do not have a right to 14 days refund.

We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out. Processing time: 2-7 days.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, the consumer is not required to bear the shipping fee for this reason.

Return Address:FLAT/RM 705，7/F，FA YUEN COMMERCIAL BUILDING， NO.75，FA YUEN STREET，MONG KOK，KL，HONGKONG